Free Shipping! 

WE TAKE EXTREME CARE IN PACKING ALL OF OUR PRODUCTS

Free Shipping & Delivery Information

Order Confirmation

As soon as you place your order, you will receive an order confirmation email. This confirms that we have received your order and pre-authorized your credit card for the purchase.

• We immediately contact our suppliers to confirm stock and availability.

• If your item is on backorder or unavailable, we will void the pre-authorization and notify you via email.

• If your item is in stock, we process your payment and submit the order for shipment, typically within 5 business days.

Order Shipment

• Most in-stock orders are shipped within 5 business days.

• Once your order leaves the warehouse, you will receive tracking information via email within 24 hours.

• If you haven’t received tracking within 6 business days, please contact us at orders@AdamaModelShips.com.

Shipping Carriers

• Domestic shipments: UPS Ground & Express, FedEx, USPS, and selected freight carriers.

• International shipments: UPS International and other freight carriers.

Delivery Times

• Most orders are processed and leave the supplier’s facility within 3–5 business days.

• Delivery within the continental U.S. typically takes 4–12 business days, depending on destination.

• Example:

  • California: 4–6 business days

  • New York: 5–12 business days

Tracking Your Order

• Upon shipment, you’ll receive an email with your tracking number.

• You can track your shipment at any time to see the expected delivery date.

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Note: Shipment estimates below apply to Handcrafted Model Ships products. For Old Modern Handicrafts, shipping times are similar but may vary slightly.

UPS Transit Times from Alhambra, CA

Fedex Transit Times from Alhambra, CA

We work hard to ensure we offer the best prices online. If you find another online retail store that offers a lower price on the same item, within 6 months of your purchase, let us know and we’ll refund you the difference.

We want you to feel confident you're getting the best value for your purchase.

✅ To Request a Price Match:
Email us at sales@adamamodelships.com with:

A link to the identical product on the competitor's website

Your original order number

We’ll verify the pricing and issue a refund for the difference if the request qualifies.

🔒 Price Match Guarantee Terms & Limitations:
To qualify for a price match:

You must have purchased the item from our website before requesting a price match

The item must be:

In stock at the competitor's website at the time of the request

Sold by a retail-focused, authorized dealer

Listed on the competitor’s own official website (not a marketplace or third-party platform)

Price match includes item price + shipping, but excludes sales tax

❌ Exclusions:
We do not match prices from:

Marketplace sellers on platforms such as Amazon, eBay, Walmart Marketplace, Overstock, etc.

Distributors, wholesalers, or manufacturers acting as retailers

Auction sites, membership-only clubs, clearance sales, liquidations, or flash deals

Products sold as part of bundle promotions, rebates, or buy-one-get-one offers

If you have any questions about our policy, feel free to contact us. We’re happy to help.

We guarantee your satisfaction with our products. In the unlikely event that your model arrives damaged, please contact us within 3 days of receiving your order. If you intend to give the item as a gift, we recommend inspecting it upon receipt.

For full details, please review our Refund Policy.